Your whole IT environment, managed as one service.
Cloddy combines a responsive helpdesk with proactive maintenance and technology planning, so your business has one accountable partner across day-to-day IT and long-term improvement.
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Support the person, manage the environment
Helpdesk and escalation
One place for staff to get help, with clear ownership and specialist escalation when a problem needs deeper skills.
Explore helpdesk support →Monitoring and maintenance
We watch the systems we manage, apply agreed maintenance and fix recurring issues rather than waiting for the next failure.
Explore proactive support →Patching and security operations
Updates, identity controls and endpoint protection (Microsoft Defender or Bitdefender GravityZone) run as an ongoing responsibility, not a one-off project.
Explore managed security →Joiners, movers and leavers
Accounts, access and devices sorted as staff start, change roles or leave the business.
Explore managed support →Reporting and service reviews
Support activity, risks, device lifecycle and priorities pulled together in a view the owners can use.
Explore service reporting →Vendor coordination
We deal with your software, internet, phone and specialist suppliers so nothing falls between the cracks.
Explore vendor management →Onboarding sets the foundation
We confirm scope and responsibilities, document the environment, set up support access, bring the agreed systems under management and deal with the urgent risks first. Anything that needs fixing or migrating outside the managed service is called out clearly, not buried.
- DiscoverUsers, devices, systems, suppliers, risks and priorities.
- DocumentResponsibilities, access, assets and the dependencies that matter.
- StabiliseClose the agreed urgent gaps and set operational baselines.
- TransitionGive staff a clear support path and begin the managed service.
The services around your managed environment
Cybersecurity & continuity
Managed security and incident readiness, backup and recovery, and security awareness training for staff.
Microsoft 365 & cloud
Microsoft 365, identity, collaboration and licensing, plus managed cloud services.
Connectivity & communications
Business internet, managed networks, Teams Calling and voice, and remote and multi-site support.
Devices, projects & migrations
Device lifecycle, and office moves, system migrations and controlled change.
Specialist depth around your internal team
If you already have someone in-house looking after IT, Cloddy can provide the monitoring, tooling, project capacity, escalation or strategic support around them. We start with a written responsibility model so the internal and external teams work as one.
Start with a discovery call
We'll scope your environment and come back with a proposal that sets out inclusions, responsibilities, onboarding and pricing.
Request a proposal