IT training your staff will use the next day

Training on the technology your team already uses

Having the right systems is only half of it. Staff who don't know their way around Teams, or who can't spot a dodgy email, are the weakest point in any IT setup, and no amount of software fixes that on its own.

Cloddy runs training at the moments it matters: when you roll out something new, when threats change, and as an ongoing way to build confidence across the team.

What we offer

Security awareness training

Your security is only as strong as the least-informed person with a login. Our security awareness sessions teach staff to:

• recognise phishing, business email compromise and social engineering
• handle sensitive data in line with your privacy obligations
• use passwords and multi-factor authentication properly
• report something suspicious quickly, without feeling embarrassed about it

We also run simulated phishing campaigns: realistic but harmless test emails sent to staff to measure how people respond and who could use a bit more support. It's the most direct way to see how your human layer holds up.

Microsoft 365 training

Most workplaces use a fraction of what they pay Microsoft for. Our Microsoft 365 sessions cover:

• Outlook, Teams, Word, Excel and PowerPoint
• SharePoint and OneDrive for document management and sharing
• Teams Calling, for staff making and taking calls through Teams
• OneNote, Planner and To Do
• an introduction to Power Automate for repetitive tasks

Sessions run face-to-face in Sydney or online across Australia.

Microsoft 365 Copilot and AI literacy

Copilot puts AI assistance inside the tools your staff already use. We help businesses get ready for it and get value from it:

• an AI readiness check, so your data governance is sorted before Copilot starts reading your files
• Copilot deployment and configuration
• staff sessions on using Copilot in Teams, Word, Excel and Outlook
• AI literacy workshops covering what these tools can and can't do, and how to use them responsibly

Training for new systems

When Cloddy implements something new, whether that's a CRM, a cloud platform or device management, training is part of the job. We cover the system itself and how it fits your processes, so staff learn how to do their work in the tool rather than just which buttons exist.

Onboarding training

New starters need to be productive quickly. We help businesses build onboarding material and short programs so every new employee gets the same introduction to your systems, security expectations and ways of working from day one.

Webinars

With staff working from home and across sites, getting everyone in one room isn't always practical. We design and run webinars so people in every location get the same session, delivered at a time that suits the business.

eLearning

Cloddy can design and support eLearning modules staff work through in their own time. Community-sector learning programs are delivered through Good Cause Tech.

Workshops

From a half-day session on Teams etiquette to a multi-day capability program for a system rollout, we can handle the analysis, design and delivery.

Blended programs

People learn differently. We can combine eLearning, webinars, manager-led discussion and face-to-face sessions so nobody is left out because of where they sit or how they prefer to learn.

Delivering your existing material

If you already have training content that needs a refresh, a new format or someone to deliver it, we can take that on: converting face-to-face content to eLearning, updating old modules or running your training on your behalf.

Get in touch to talk through what your team needs.