Connect your people, calls and information

One connected communications setup

Calls, meetings, chat, files and know-how should work together. We design and support the Microsoft 365 and voice environment so staff communicate the same way whether they're in the office, at home or on the road.

Microsoft Teams and collaboration

• team and channel structures that match how work is organised
• meeting, webinar and external guest settings
• secure access and retention policies
• rollout, documentation and staff training
• integration with SharePoint and the rest of Microsoft 365

Teams Calling and business phones

We can turn Teams into your managed phone system or support another suitable cloud calling platform. That includes number porting, user setup, auto-attendants, call queues, voicemail, policies and training.

SharePoint and knowledge management

Document libraries, permissions, intranet content and approval workflows structured so people can find the current version without making their own copies.

Mobiles

We coordinate mobile plans, SIMs, supported devices and billing, and fold mobile access and security into the wider device-management approach.

Identity and external access

Single sign-on, multi-factor authentication, guest access and access reviews keep collaboration from quietly widening who can reach sensitive information.

Continuity

Communications belong in business continuity planning. We document alternative contact paths, responsibilities and recovery priorities for significant outages.

Governance, on-call and high-volume service communications for community-sector organisations are covered by Good Cause Tech.

Contact Cloddy to talk about business communications and collaboration.